Alex Morris

What should you do when a customer cancels? Accept it, or try to win-them back? This guide has 10 tactics for getting your subscriber back....

After much research and consideration, we found these top SaaS practitioners to be the leading lights for the year ahead. Want to find out what they had to say? And who they are? You can download straight away....

A podcast featuring two stars of Saleswhale—Catherine Farley and Brandon Gargan. Listen to their talk to find out how to bridge the gap between sales and marketing....

SaaS is all about keeping your users happy and making sure they achieve their goals. But the path to customer success isn’t easy—that's where our strategy will save your day....

Pipedrive's Rodrigo Stoqui talks you through the three Es strategy and how to use it to succeed in SaaS....

What's the ultimate SaaS marketing team? Jordi Capdevila, formerly of ForceManager, talks you through the steps you need to take to perfect your department....

What's the difference between product-led, sales-led, marketing-led, and customer-led growth? We're here with an overview that displays the best approach for your business....

Aaaand that’s a wrap! With over 40 fantastic talks and 30+ hours of actionable video content, the Future of SaaS Festival took you through the ins-and-outs of the very best SaaS strategies....

Customer retention is essential in the world of SaaS. While it’s inevitable some customers will call it a day and unsubscribe, you...

Lots of customer retention—the ultimate goal for SaaS businesses like yours. Keeping churn rates low and long-term subscriptions ticking over is what...

With more and more professionals working from home, there’s a massive surge of interest in using SaaS collaboration tools. But with so...

In SaaS, your success depends on a solid rate of new subscribers (customer acquisition) and healthy rates of subscriptions (the customer retention bit). Here's how to maximize your strategy....

Software is complex—it’s a very broad industry. And there are different areas to wrap your head around. So, we’re here to make it a little easier with this look into the three main ‘as a service’ industries....