Home to the pioneering product makers,
marketing shakers, leadership, customer
success and sales creators, we’ve got
all the resources and connections you
need to scale your SaaS.
In this article, I’ll explain our journey, how we came to the decision to start scaling our approach and why, and how we transitioned our CS org from ‘support on steroids’ to a strategic partner in the business using living resources, scalable content, and a targeted and proactive approach....